Help Center

πŸ†˜ Help Center – Pulse Nexus

Welcome to the Pulse Nexus Help Center. We're here to support your wellness journey with fast answers and clear guidance. If you need additional help, don’t hesitate to reach out to us directly.

❓ Frequently Asked Questions

  • How long does shipping take?
    Orders ship within 1–3 business days. Delivery takes 7–15 business days depending on your location.
  • Do you ship internationally?
    Yes! We ship worldwide. Rates and times vary depending on the destination.
  • Can I cancel or change my order?
    If your order hasn’t shipped yet, contact us as soon as possible to make changes.

πŸ“¦ Order Support

If you haven’t received your tracking number, your item arrived damaged, or you're missing items in your package, our support team is ready to assist. Simply email us with your order number and concern.

πŸ‘€ Account & Payment Questions

  • Do I need an account to place an order?
    No, but having an account makes it easier to track your order and manage returns.
  • What payment methods do you accept?
    We accept major credit cards, PayPal, Apple Pay, and more.
  • Is my payment information secure?
    Yes! Our website is SSL-encrypted and uses secure payment gateways.

πŸ” Returns & Exchanges

We offer a 30-day return window for most unused items in original condition. If you need to request a return or exchange, email our support team with your order number and issue. Return shipping costs may apply unless the product was defective.

πŸ“ž Contact Us

Still need help? Reach out to us and we’ll get back to you within 24 hours on business days.

  • Company: PULSE NEXUS, LLC
  • Email: pulse-nexus@hotmail.com
  • Phone: +1 413-597-9151
  • Address: 601 SE Essex Dr, Port St. Lucie, FL 34984, USA

Last updated: July 15, 2025